Inventory Management Training

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This company was in the process of updating and automating its main fulfillment center. As the new equipment was being installed, we were tasked with learning the new equipment and any new processes. Then we designed, developed, implemented, and evaluated the training for all the employees at the fulfillment center, from management to newly hired employees. For this particular project, because of new equipment, a totally new packing process needed to be taught to the entire center. We worked with the project manager and the warehouse manager to learn the new process, then created a process flow and training documents for all levels of employees, trained other trainers to implement the new learning, and evaluated the training's effectiveness. 

Working with SMEs

Process analysis

Needs assessment

Course design and development

Content writing

In-person training

Training of trainers
Project management

Supply chain management software

Adobe Creative Cloud

MS Office